Charter the British Virgin Islands

How Our Turnaround Process Ensures a Flawless Luxury Yacht Charter Experience

Ever wondered what happens to a luxury yacht between charters? At Waypoints Yacht Charters, we take pride in our cleaning and maintenance, “Turn-around” process that keeps every luxury yacht in our fleet in impeccable condition for our guests. 

Our technicians follow an extensive checklist, covering every detail from cleanliness to system functionality. 

This commitment to both presentation and performance sets us apart from competitors, guaranteeing a seamless and luxurious experience from when you first step on board through each day spent on the water. 

To give you a better understanding of what our team goes through to make your luxury yacht charter unforgettable, this blog contains an exclusive look at our comprehensive yacht turnaround process.

The Initial Checkout Process

When guests return their yacht to one of Waypoints Yacht Charter bases, we begin with a thorough checkout. This inspection and refueling step guarantees that every yacht in our fleet is ready for the next adventure.

  • Comprehensive Inspection – Upon return, we perform a detailed technical inspection to identify and address any immediate issues. This gets the yacht in perfect condition for the next charter.
  • Refueling – We refuel the yacht so it’s ready when you arrive, allowing you to set sail immediately without any delays.
  • Checkout Paperwork –  We complete all necessary paperwork, making sure all details are accounted for and streamlining the process for both returning and new guests.

Customer Service and Follow-Up

Even as our guests’ experience on the water wraps up, our commitment to exceptional service continues.

  • Transportation Assistance – We arrange taxis for our guests, helping them reach their next destination comfortably and without hassle.
  • Security Deposit Follow-Up – We promptly follow up on security deposits, providing clear communication and peace of mind.
  • Guest Engagement – We encourage guests to share their experiences and photos, which we proudly display on the Waypoints Wander Wall, fostering a lasting connection and celebrating their memorable moments with us.

Thorough Cleaning and Preparation

Now that our previous guests have gotten on their way, it’s time to make sure the boat is ready for its next voyage with you. 

For the yacht’s exterior, that begins with our dedicated cleaning crew, along with the base manager, undertaking a detailed cleaning process. 

  • Meticulous Cleaning – Our cleaning crew performs an exhaustive wipe-down of all surfaces. This includes sanitizing high-touch areas and polishing fixtures to maintain a luxurious feel.
  • Fresh Linens and Laundry – We replace all bed linens, blankets, and pillows with high-quality, freshly laundered items.
  • Interior Refresh – We keep the yacht’s interior inviting and orderly. This includes fluffing cushions, arranging décor, and checking that all amenities are in place.

Comprehensive Systems Check

While the first thing you’ll notice on board our luxury yacht charters may be how clean it is, it’s just as critical that the yacht operates smoothly. Thanks to our team’s comprehensive systems check, your time on the water goes as smoothly as possible. 

  • Engine and Maintenance Checks – Our team conducts thorough inspections of the yacht’s engines and performs necessary maintenance. 
  • AC and Watermaker Inspections – We check the air conditioning systems to ensure a comfortable onboard environment and inspect the watermaker, replacing filters as needed to guarantee a supply of clean water.
  • Dinghy Checks and Refueling – We inspect and refuel the dinghy, a process that includes checking for air pressure and overall condition.

Inventory Management

What makes a Waypoints Yacht Charter experience so luxurious is how seamless it all feels, from getting started to each day you spend on the water. That’s due in part to our system for inventory management. 

By confirming that every yacht is fully stocked with high-quality items, you’ll be sure to have all that you need for a comfortable and enjoyable trip.

  • Consistent Inventory Checks – Our inventory checks cover all necessary items, including kitchenware, utensils, and other essential supplies. 
  • High-Quality Supplies – We stock each yacht with premium items, such as high-end plates, pots, cups, and drinking ware.
  • Propane and Essentials – We make sure that propane for the grill and other essentials are always available so onboard cooking and dining experiences happen without any interruptions.

Immediate Repairs and Proactive Maintenance

As Waypoints Yacht Charters, we are dedicated to keeping our yachts in top condition. When we notice something that needs fixing, we handle it. 

Our ability to perform immediate repairs and proactive maintenance is fundamental to the uninterrupted luxury and performance during your charter.

  • On-Hand Parts and Supplies – We keep a well-stocked inventory of essential parts and supplies at each of our bases, allowing us to address any issues immediately without waiting for deliveries. 
  • Quick and Efficient Repairs – Our experienced maintenance team can perform necessary repairs quickly and efficiently, taking care of any issues before the next charter.
  • Regular Systems Checks – We conduct regular, thorough checks of all systems onboard, identifying and addressing potential problems before they can affect your charter. 

Turnaround Time Frames

Taking the proper time to thoroughly prepare each yacht sets us apart from companies that rush their turnarounds. 

By dedicating sufficient time to check all systems and details, we ensure that every charter is a flawless, luxurious experience for our guests.

  • 48-Hour Turnaround in the Caribbean – We allocate a full 48 hours between charters in the Caribbean. Given the longer average trip length, this extended time frame allows us to perform comprehensive inspections, deep cleaning, and thorough system checks.
  • 24-Hour Turnaround at US Bases – At our US bases, we take 24 hours to prepare each yacht. This timeframe is carefully managed to allow all necessary maintenance, cleaning, and inventory checks to be completed without compromising on quality.

Book Your Next Luxury Yacht Charter With Waypoints Yacht Charters

Ready to craft your personal luxury yacht charter itinerary? 

Our expert team is here to guide you to the experience of a lifetime, complete with secret anchorages, quiet spots, and not-to-miss experiences. Contact us today to start planning your journey.