Join Our Team of Industry Experts

Waypoints Yacht Charters is rapidly growing and we are looking to add new talented professionals to our team. Our company is dedicated to elevating the charter experience for our yacht owners, charter guests, and our employees. We work alongside one another with enthusiasm, excitement, and commitment while serving our guests and providing the best experience possible.

Whether you’re a charter-industry veteran or you have always wanted to be a part of the industry, this is your opportunity to build your career with our experienced team of industry professionals at our bases in Annapolis, MD, St. Petersburg, FL, and the BVIs.

Join our crew and help us bring the fun back to the charter industry! Email your resume and cover letter to sales@waypoints.com.

Current Job Openings

Charter Sales Manager

As a Charter Sales Manager, you will be responsible for selling yacht charter vacations to our clients throughout the U.S. and the Caribbean. We are looking for a motivated, flexible, team player with industry knowledge. Your leads will come via telephone and email. You will be responsible for working the lead through its life cycle (customer service follow-up and after-sales support/communications).

Waypoints Yacht Charters has 4 bases (Annapolis, St Petersburg, British Virgin Islands, and the U.S. Virgin Islands – St Thomas). We are a small but highly functioning team. The only way to ensure success is to work together. We value experience, insights and will be flexible for change if needed. We are a new yacht charter sales company setting the stage for being one of the top charter companies in the world.

Our industry is very seasonal and in the peak months, can be intense, however, we are a team and will work together to provide a work-life balance.

This job does require some weekend work. As stated above, we ask for flexibility from you, but rest assured, we are flexible and will work with you as well.

Requirements

  • Education level – bachelor’s degree (preferred, but not required)
  • Previous experience a plus in yacht charter sales and/or travel and vacation planning.
  • Knowledge of world geography.
  • 2+ years of sales/customer service experience.
  • Exceptional communicator, both written and verbal. Presentation skills a plus.
  • Comfortable with MS office, CRM & online reservations systems.
  • Must be available for evening & weekend shifts.
  • Ability to travel when needed.
  • Fluent in speaking/writing Spanish a huge plus.

Salary

This is a salaried position based on a 40 hour work week, plus a sales incentive.

Apply

To be considered for this role, please email your resume and cover letter to sales@waypoints.com.


Charter Administrator

This position requires prior knowledge in the charter industry, all applicants should thrive working in a team environment. We are looking to add to our team an experienced customer service professional with an energetic personality and the ability to focus on details.  Looking for someone to be the “center of activity” and be able to multi-task in a very fast-paced environment.

This person will be supporting the charter sales team with after-sales support such as answering questions from the charter clients, chasing, and sending paperwork, collecting feedback and reviews. In addition, this person will assist with reviewing statements, entering work orders, preparing, organizing, and sending management contracts, creating, and maintaining a master source of data. These are just some of the various responsibilities for this position.  Flexibility and the ability to change is the key to success in this position. 

Key Responsibilities 

  • Charter sales support  
  • Assist existing Owners with Q&A, scheduling, and billing questions  
  • Assist with the preparation, organization, and review of contracts. 
  • Explaining details of Business Yacht Ownership processes & procedures to new owners. 
  • Adding new boats into our charter booking platform and communicating with team updates on arrival. 
  • Assisting base operations with maintenance tracking in online systems. 

Requirements

  • A proven track record in customer service. 
  • Excellent communication skills, both written and verbal. 
  • Very good attention to detail. 
  • Self-motivated, ability to work independently and efficiently. 
  • Outstanding organizational skills. 
  • Excellent problem solving and communication skills. 
  • Curiosity for learning new technologies and methods. 
  • Strong multi-tasking capabilities 
  • Experience working with a CRM (Sharp Spring a plus) 
  • Computer skills including but not limited to: Outlook, Excel, Word, Sharepoint, Acrobat and Quickbooks (a plus) 

Salary

This is a salaried position based on a 40 hour work week, plus a sales incentive. 

Apply

To be considered for this role, please email your resume and cover letter to sales@waypoints.com.