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Customer Service

Items marked on your invoice as "special orders" are usually temporarily out of stock. If you order an out-of-stock item from us, we will inform you when we expect the product to be available. We will automatically ship the item to you as soon as it is. If you change your mind and do not want to wait, please contact us with your order number so that we may cancel the order.

We will NOT charge your credit card for backordered items until we ship your order, and we will ship your order using the shipping method that you chose originally. If you would like to change the shipping method, please contact us immediately.



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Contact for information.
(800) 584-4114 - (510) 769-1547